INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Check the product description, dimensions and package contents before ordering. Some images show optional accessories or illustrative scenes; check what is included in your selected configuration. If you are unsure about a detail, contact us before placing your order.

Where can I view my sales receipt?

For help with a receipt or invoice, contact info@simslot.gr and include your order number.

How can I return an item?

See our Returns Policy for the applicable conditions. For help with a specific order, contact info@simslot.gr and include your order number.

Will you restock items indicated as “out of stock?”

Availability depends on the product and configuration. Contact us about the item you need so we can confirm availability and estimated timing. An out-of-stock listing is not a confirmed restock date.

Where can I ship my order?

See our Shipping Methods page for delivery information. Shipping costs depend on the order and destination and are agreed separately. Contact us if you need a delivery quotation.

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